Do you store my credit card details?
No. Your credit card details are passed to a payment gateway to request payment, and they are then destroyed. This ensures maximum security - in the unlikely event that our secure server is compromised your credit card details cannot be retrieved.

I have forgot my password - what do I do?
Simply click here and you can have a password reminder emailed to you.

I have a problem with booking - who do I contact?
E-mail info@shine.net.

Can I transfer my ticket to someone else?
Ticket transfers are permitted for select events, subject to our Ticket Transfer Terms and Conditions.